FAQ
All business plans come with a static IPv4 address. Personal plans utilize CGNAT. All services from Infinite include a static /48 IPv6 range. We recommend...
Thu, 5 Sep, 2024 at 10:09 AM
Yes, but the supported configuration is the Ethernet port of the supplied modem from Vision Network.
Thu, 5 Sep, 2024 at 10:04 AM
Yes, we recommend contacting your previous provider to ensure they cancel the service. Some issues with iiNet services affecting new Infinite services have ...
Thu, 5 Sep, 2024 at 10:06 AM
Infinite Networks has been certified by Vision Network to deliver G.fast. The Vision Network operates independently from retail businesses, ensuring no bran...
Thu, 5 Sep, 2024 at 10:03 AM
Connect the LAN port of the Vision modem to the WAN port of your router with an Ethernet cable.
Thu, 5 Sep, 2024 at 10:10 AM
Set your router to use DHCPv6. Alternatively, you can try SLAAC.
Thu, 5 Sep, 2024 at 10:06 AM
On average, where the connection is available and the order is accepted, installation takes between 2-4 working days.
Thu, 5 Sep, 2024 at 10:04 AM
Use a wired connection to your router to test speeds. Isolate your computer to the router and ensure it is the only connected device during testing. ...
Thu, 5 Sep, 2024 at 10:07 AM
Not at this time. We are working with Vision Network to estimate speeds, but cable length, quality and interference significantly affects final sync speeds.
Thu, 5 Sep, 2024 at 10:03 AM
Unplug your router or computer from the LAN port of the supplied Zyxel GM4100 modem for 3 minutes, then plug your device back in.
Thu, 5 Sep, 2024 at 10:06 AM