Getting Started With Smart Home WIFI
FAQ's to help you get started with Infinite's smart home products
Infinite Smart Wi-Fi is our managed home networking service powered by Calix. It combines high-performance Wi-Fi hardware with a mobile app so you can contr...
Mon, 25 Aug, 2025 at 1:28 PM
What’s included in my plan? Your Smart Wi-Fi plan includes a Calix router, access to the InfiniteIQ app, built-in security protection (ProtectIQ), parental ...
Mon, 25 Aug, 2025 at 1:30 PM
The InfiniteIQ app is available on both iOS and Android. Once installed, log in using the details we provide, or create a new account during setup. From the...
Fri, 29 Aug, 2025 at 10:53 AM
Your Infinite Smart Home router comes pre-configured. Simply connect it to your internet connection (NBN/Vision box or modem), plug in the power cable, and ...
Fri, 29 Aug, 2025 at 10:47 AM
If you’d like to upgrade your Smart Wi-Fi plan or move to a newer Calix router model, contact us and we’ll discuss available options. Router upgrades may in...
Fri, 29 Aug, 2025 at 10:59 AM
We currently provide the Calix GigaSpire 4.2, chosen for its high performance, advanced security, and compatibility with our Smart Home Wi-Fi features.
Fri, 29 Aug, 2025 at 2:10 PM