If you’re moving home, we can help transfer your existing service to your new address so you stay connected with minimal downtime.

What you need to do

To arrange a transfer, simply contact our support team with:

• Your current service address
• Your new address
• Your moving date
• A contact number for any coordination on the day

What happens next

Once we’ve received your request, we will:

• Check service availability at your new address
• Confirm the transfer options with you
• Schedule the move of your service
• Keep you updated on timing and any steps required