How do I transfer my service when moving house?
If you’re moving home, we can help transfer your existing service to your new address so you stay connected with minimal downtime.
What you need to do
To arrange a transfer, simply contact our support team with:
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Your current service address
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Your new address
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Your moving date
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A contact number for any coordination on the day
What happens next
Once we’ve received your request, we will:
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Check service availability at your new address
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Confirm the transfer options with you
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Schedule the move of your service
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Keep you updated on timing and any steps required
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